CVWD increases customer service program

In Local Business Profiles

Coachella Valley Water District (CVWD) has increased the amount of assistance available to customers through its Help2Others program.

Under the new guidelines, approved by the CVWD board on Tuesday, eligible customers will be able to apply for a $150 stipend through the assistance program once every 12 months beginning Aug. 1, 2021. The previous maximum stipend was $100.

CVWD’s Help2Others program is conducted in partnership with United Way of the Desert and was established by the CVWD board with an effective date of Jan. 1, 2017. It is funded by non-rate revenue and donations. United Way screens applicants for the program who receive the credit on their water bill. Customers can reapply for the credit every 12 months.

Participation in the Help2Others program increased 120% from 2019 to 2020, some of which is attributable to the COVID-19 pandemic. Both CVWD and United Way of the Desert increased outreach during this time.

For more information about the program, including eligibility guidelines visit, www.cvwd.org/H2OHelp

To donate to the program with a credit card, call United Way of the Desert at (760) 323-2731, and mention CVWD’s H2O Customer Assistance Program. You can also pay with a check by making it out to United Way of the Desert and designating it for the CVWD H2O Customer Assistance Program. Mail checks to United Way of the Desert at PO Box 13210, Palm Desert, CA 92255.

United Way of the Desert also has information on its website at www.unitedwayofthedesert.org/

You may also read!

Featured Resident: Dana Calo

Dana Calo has dedicated her life to helping others feel better – both physically and mentally. Working in healthcare,

Read More...

Durango Plumbing’s Strong & Humble Roots

Emilio Valenzuela has been a fixture in the Coachella Valley since 2005. He founded Durango Plumbing with the help

Read More...

In response to statewide drought, CVWD encourages water use efficiency

Coachella Valley Water District (CVWD) encourages water use efficiency and assures Coachella Valley residents that water supplies remain sufficient

Read More...

Leave a reply:

Your email address will not be published.

Mobile Sliding Menu